Meet the Team
Who We Are
Shiloh Music in Mt. Juliet, TN
Our team is what makes Shiloh Music what we all know it to be today — electrifying in the way that when you enter our store, you can feel the love we all have for music. We consider ourselves lucky to work with some of the best in the music world today. Their collective unwavering dedication to their crafts and our store are the driving forces behind our success.
Paul Hedges
Shop Manager
The oldest son of Karen and George Hedges, Paul Hedges has been the engine behind the mechanism that keeps Shiloh Music running day-to-day. As store manager, Paul keeps tabs on everything from inventory to equipment sales and rentals, sound system installation and repair and much more.
Like his prolific parents, Paul has been an accomplished musician much of his life, having picked up a guitar before he could drive. He has also served our country, completing two overseas tours with the army. While not on active duty, Paul would split his time between managing the store and working full-time as an army mechanic.
Today, Paul is continuing the proud family tradition that distinguishes Shiloh Music with his sons also working in and around the store. An integral part of the function of the store, Paul also embodies and infuses his work with the work ethic, love of music and passion for people that put him, his family and Shiloh in a class all their own.
James Hedges
World-Class Luthier and Beard Grower
James Hedges has been a familiar face at Shiloh Music since he was about ten-years-old. The son of Shiloh Music Center owners George and Karen Hedges, the store was essentially his home away from home. “I grew up in the store,” he recalls. “When I was about 10, I started helping dad work on guitars. That led to the next thing and the next thing.”
A few things later, and James is now touring the world as one of the most in-demand guitar techs in the industry. When he’s not on the road, however, you’ll still see him heading up the service and repair department at the store where he learned everything he knows. “I first picked up the guitar at five or six, but didn’t start really playing until I was nine or ten,” he says. “I played in some bands in high school, but never really played professionally. I did it for enjoyment.”
"While he’s a great player, it’s his skills behind the scenes that have garnered the attention of bands like Little Big Town, Lady Antebellum, Paramore, Audio Adrenaline, Dashboard Confessional, and Relient K, among others, with whom he’s toured the world. v“I care for and maintain all the backline—guitars, amps, drums, peddle boards— the day to day maintenance. My goal is that whoever I’m working for doesn’t have to think about any of it. They should be able to just walk on stage and play.” His high standards have earned him a stellar reputation of quality work with bands and artists—and he applies those same standards to every repair and customer that comes through the door at Shiloh.
Jay Miller
Guitar Doctor and Amp Whisperer
He's fixed the unfixable he's straightened the un-straightable. Needless to say, he is a legend in himself and he resides behind the bench at Shiloh Music Center.